Date posted





16500 to 17500

Job Description

Customer Service

Salary – 16500 to 17500

Location – Aylesford


My client has an excellent opportunity for someone who wants to grow and develop within the company. There will be plenty of scope for progression and development.


Key Responsibilities:

-     First line of contact for the client & customers

-     Provide excellent customer service to our premium client and their customers

-     Respond and resolve complaints within SLA

-     Manage diaries including absence management

-     Assist with scheduling of engineers

-     Support area supervisors

-     Supporting the office team


Ideal Candidate would be:

-     Someone who truly is a team player

-     Not only are you experienced in customer service you will truly care about our customers and the team

-     Able to adapt and react to ever changing situations

-     Willing and able to commit

-     You are flexible

-     Able to multitask and able to think ‘outside the box’

-     Find the resolution/solution

Will have:

-     A very good telephone manner

-     Excellent communication

-     The ability to show empathy

-     IT skills

What we offer:

-     A competitive salary

-     28 days holiday per year

-     A great working atmosphere

-     Training

-     A bonus when targets are met


My client is a small but expanding business, who work predominantly for a leading retailer, providing gas & electric trained engineers to install their kitchen appliances into customers homes. They  also install into new build properties for well-known house builders.


The position is available for an immediate start for the right candidate the hours of work are currently Monday – Friday 8am – 5pm but will soon include a Saturday on a rota basis.


Interviews to be held w/c 21st October with a proposed start date 28th October, please apply today


Emma Paterson – Senior Recruitment Consultant

Tel: 01322 293286






Full Time


Office Support & Sales

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