Repairs Service Advisor

Salary £20,000 circa

Location Tunbridge Wells

My client is looking for a Repairs Advisor to join a busy team.  Initially you will be working from home, and likely to be back in the offices early next year.  All government guidelines will be adhered too.

The role will consist of being the first point of contact with housing tenants where they will be calling with regards to a repair.

Your daily duties will consist of:

• Logging initial call
• Understanding the repair, logging the request and allocating the correct tradesperson to complete the works
• Liaising with colleagues at all times
• Tenants may require support from other departments, so using your initiative to see where else they may require assistants

High level of call taking is required, so you must display empathy and eagerness to support the tenants at all times

Interviews will be telephone/video based